When Targeting Becomes a Trap: How Hyper-Personalization Is Shrinking Brand Relevance
The promise of precision targeting was supposed to deliver the right message to the right person at exactly the right moment. Instead, many US brands have engineered themselves into content corners so narrow that their audiences have become insular, defensive, and increasingly difficult to grow. This piece examines the unintended consequences of micro-segmentation and makes the case for content that connects across human experience rather than drilling deeper into demographic silos.